Privacy Policy
TÖTEM DESIGNS (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://totemdesigns.in/ (“Site”), purchase our products, or interact with us in any manner.
By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue using our Site immediately.
1. Information We Collect
We collect information from you when you visit our Site, make a purchase, subscribe to our newsletter, or interact with us. This may include:
A. Personal Information
● Full Name
● Email Address
● Billing Address
● Shipping Address
● Phone Number
● Payment Details (processed securely via third-party payment gateways — we do not store card information)
B. Non-Personal Information
● Browser type and version
● Device type and operating system
● IP address
● Pages visited on our Site and time spent
● Referral source (e.g., search engine, advertisement, direct link)
2. How We Use Your Information
We use the collected information for the following purposes:
● To process and fulfill your orders
● To communicate with you about your orders, products, or services
● To send promotional emails and special offers (you may opt out anytime)
● To improve our website, products, and services
● To personalize your shopping experience
● To detect and prevent fraudulent transactions
● To comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to:
● Remember your preferences and shopping cart
● Track site usage for analytics and performance improvements
● Deliver relevant advertising (if applicable)
You may choose to disable cookies in your browser settings; however, certain parts of our Site may not function properly without them.
4. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with:
● Service Providers: Payment processors, shipping carriers, marketing platforms, and IT support to fulfill your orders and enhance services.
● Legal Obligations: If required by law, regulation, or court order.
● Business Transfers: In case of a merger, acquisition, or sale of company assets.
5. Data Security
We use industry-standard security measures such as SSL encryption to protect your personal data. While we strive to safeguard your information, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
● Access and review the personal data we hold about you
● Request corrections to inaccurate data
● Withdraw consent for marketing communications
● Request deletion of your personal data (subject to legal obligations)
To exercise your rights, please contact us at support@totemdesign.in.
7. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing personal information.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us for removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Site after changes constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, you can contact us at:
TÖTEM DESIGNS
● Email: totem.orders@gmail.com
● Call : +91-8928496114
● Address: Flat 19, 2nd Floor, Setu CHSL, Dattatray Marg, Surya Hospital, Santacruz West, Mumbai Suburban, Maharashtra, 400054